(This is a guest post from Sandra Childs, Information Technology’s Project and Resource Manager)
Please help IT help you by participating in the TechQual+ Survey Project regarding the quality of the College of Charleston’s technology services.
Your voice and feedback is very important, so please click and complete the following survey before Friday, November 9, 2012 at 5 p.m.:
(You may also login to MyCharleston to access this survey. You will find a link to the TechQual survey on the Home tab of MyCharleston.)
The goal of the project is to understand the end user expectations from IT, and then to allow a systematic exploration of the IT service outcomes in a way that provides for comparisons across other similar institutions. The survey is designed and administered by the TechQual+ service and research project.
By responding to the TechQual+ survey, you help target where improvements are needed. TechQual+ assists leadership in better understanding the technology needs of the College of Charleston community. Responses to the survey will help support project priorities. The survey tool asks questions in the following areas:
- Connectivity and Access
- Technology and Collaboration Services
- Support and Training
Your participation will allow the College of Charleston to measure its progress year after year and will allow comparisons to be made between Information Technology at the College and other higher education universities.
As an added incentive, individuals who complete this assessment in its entirety can also choose to be entered into a drawing to win one 16GB Apple iPad.
If you have any questions regarding the TechQual+ Survey, please email Sandra Childs.